Thanks for reading Teresa, and a fair question to ask. I think there's nuance here, which you touched on. If it seems like a genuine effort that can be acknowledged or named without necessarily being over-the-top congratulatory. After all, they're only doing what seems like it should be a common courtesy. So I'm similar to you in using a case-by-case approach. I suppose one thing these interactions teach me is how to quickly and effectively spot the difference and decide how (or even if) to engage.

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